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Business Profile

Musical Instrument Supplies and Accessories

Applied Microphone Technology

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Musical Instrument Supplies and Accessories.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/20/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a microphone from this company through *** *****. Upon arrival, the microphone seemed to have some issues. After attempting to make it work, I reached out to the seller to let them know the microphone was malfunctioning. *** informed me that I needed to reach out to the manufacturer and that I had a one-year warranty. Since there was a one-year warranty, I expected to receive a new one easily. I received one response from the CEO, Luke, almost right away, but after that, I have received very few responses from him or anyone. I have tried to call, email, and contact through their website numerous times over 2 months. At one point early on, Luke told me he was sending a new microphone, and I would receive a tracking number by the end of the week. I never received the tracking number or the microphone. I simply want a new, working microphone and never imagined it would be this difficult.

  • Initial Complaint

    Date:08/06/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order #'s **** 11/2/23 $1,072.00/#**** 5/6/24 $2,021.00 Plus interest paid on CC for order # ****

Applied Microphone Technology is NOT a BBB Accredited Business.

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