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Business Profile

Exercise Programs

Slendertone Distribution

Headquarters

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/11/2025

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

    Dear CEO I’m deeply disappointed in your service and I have been waiting for your response to my company

    and I have not received any response from your team yet but I have not heard back from you. I haven’t received my package & yet to have a contact # listed for your business. I contacted you by email ask for someone to call me back and I never received a call back. I felt this was discrimination & unprofessional. Why you don’t have a # to talk to a live representative & I later found out that your company

    is in bankruptcy Per email from your company

    . Y’all aware the package was delivered back to yall n then say I received it. I don’t have the package & don’t want to be a part of your Ponzi scheme. **********@*****.***> wrote: ? Is it because ur company

    has collapsed into liquidation Being a problem for my delivery n however by me informing u of my concern hope it doesn’t affect my delivery or u canceling my order. Is what u will read that was sent to ur company

    email as well n I have attached the email that u responding acknowledging packages being shipped back to u.

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