We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Building Restoration

Paul Davis Restoration of Ocean & Monmouth

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Building Restoration.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/24/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is in regards to a shower leak to an upstairs bathroom with damage to leak in my downstairs dining room ceiling I submitted a claim through my insurance company in the beginning of October 2024. The repairs to bathroom shower still hasnt been completed-only repairs were to hole in ceiling that was taken care of right before Thanksgiving-My towns house insurance company issued a check to them for the repairs we needed to be addressed. Long story short I need a shower so I asked **************** claim person to reimburse me a refund check to me. So I can find someone else to finish my repairs to the shower. I have no shower since October. I have called **** *********************************** claim person & a person ***** who is in charge of the ongoing works for **** Davis . Feel like I am getting no results only that they are handling the problem. Also I was told that the project has been completed. I dont know what else to do. I was told by insurance ************* Davis to do what is best for me re: the problem . I just want to be reinburse for money for the repairs that they did not complete for my repairs for the upstairs bathroom since they still have the money from the insurance company . I dont know how they completed the job on there end. Please I need help!! thank Mrs ****** If you need to get in touch with me for assistance please feel free to reach me. (So basically Im looking for money to me for any work that was not done by them ) only work done was for the repairs to repairs to hole in ****************** of the ceiling.

  • Initial Complaint

    Date:05/02/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    we contracted them back in february of ***************************************** a fire. as construction began the ******* had asked several times for cash instead of a check then suddenly disappeared leaving us with the "owner" of the company who had no clue what was going on.with the craftsmanship is absolutely horrible. our home was literally slapped together in months. it was completed a month after the completion date stated on the contract. i was recently sent a lawsuit for the remaining monies owed. however, my home is not complete nor do we have a certificate of occupancy. brand new cabinets are assembled incorrectly. they said we approved upgrades and are charging for them but i was told there was no extra money for anything, nothing was signed nor spoken about authorizing any upgrades.

Paul Davis Restoration of Ocean & Monmouth is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.