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Business Profile

Land Surveyor

Morgan Engineering LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Land Surveyor.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/03/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In July of 2021 I paid them to do a survery on my land at ********************************** in *********, **. I recieved the survey back and it was only for 1/2 the property. I have tried to contact them via phone several times and everytime I do not get a phone call back. I have been waiting to hear back from them but they will not call me back. I eventually had to hire a different engineering company because I am trying to build on the land and they did the job within 2 weeks and they did it correctly.

    Business Response

    Date: 01/19/2023

    Morgan Engineering was requested to perform a due diligence memorandum and survey for Block 47, Lot *****. We did this work and presented it to the clients attorney on 6/16/2021. We have an entire email chain that culminates with us sharing the due diligence memo and a draft of the survey with the attorney. They appear to be asking for a survey of Lot *****. That is not what they requested. We can provide a survey of that property at an additional cost. Please also note that we provided the clients attorney a copy of our invoice. We have never received payment on that. She is requesting a refund but Morgan Engineering was never paid for the services provided to ************************. Her claim and request for a refund are bogus and defamatory. I have email back up for this file and will be happy to provide whatever is necessary to clear Morgan Engineering.

Morgan Engineering LLC is NOT a BBB Accredited Business.

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