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Business Profile

Weight Loss

iRedeemHealth

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Weight Loss.

Reviews

This profile includes reviews for iRedeemHealth's headquarters and its corporate-owned locations. To view all corporate locations, see

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iRedeemHealth has 2 locations, listed below.

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    • iRedeemHealth

      55 Progress Pl Ste 201 Jackson, NJ 08527-3060

    • iRedeemHealth

      1608 Route 88 Ste 108 Brick, NJ 08724-3009

    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Patricia S

      Date: 08/02/2024

      Patricia S

      Date: 08/02/2024

      Purchased a $229.94 fitbit from iRedeemHealth. It didn't work right out of the box. They referred me to FitBit who went through trouble shooting and confirmed what I already knew, it was defective and did not work. When I asked for a refund Fitbit told me I had to go through iRedeemHealth. When calling IRedeemHealth, they pushed it back on FitBit, saying Fitbit would replace it but they don't issue refunds. Upon reading this site, it appears this isn't the first time my situation occurred. I still want a refund and call continuously, only to be bounced back and forth. Never again. Even one star is too good for iRedeemHealth.

      iRedeemHealth

      Date: 08/06/2024

      We understand your frustration, as we discussed, we are strictly governed by FitBit and ******** policy. We know that you were not satisfied with the warranty policy with FitBit, even if you were to purchase this device directly from FitBit you would have been presented with the same options. We can still offer working replacement, as allowed by FitBit and *******

    • Jen W

      Date: 05/10/2024

      Jen W

      Date: 05/10/2024

      No Returns, Exchanges, or Refunds if the product does not work. You must deal with the manufacturer. Better to buy from Bestbuy or ******* at least then you can return a defective device. Bought Fitbit Inspire 3 didn't work from day 1. iRedeemHealth had me contact Fitbit for help. Fitbit determined device was defective and they would exchange it. Nightmare. First, Fitbit sent me a used return label per ***** when I went to drop it off. After almost 2 weeks, I get a refurbished unit with skin cells that works worse then the original in regards to sleep (reason purchased) and appears to have a crack in the case (not waterproof now). iRedeemHealth said they would exchange it, never happened over a month now.

      iRedeemHealth

      Date: 08/06/2024

      We understand your frustration, as we discussed, we are strictly governed by FitBit and ******** policy. We know that you were not satisfied with the warranty policy with FitBit, even if you were to purchase this device directly from FitBit you would have been presented with the same options. We can still offer working replacement, as allowed by FitBit and *******

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