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Business Profile

Auto Parts

CFX Tuning

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for CFX Tuning's headquarters and its corporate-owned locations. To view all corporate locations, see

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CFX Tuning has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:06/16/2025

      Type:Product Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was trieng to purchase a car hood through cfx tuning and through there website they offer progresive leasing. I was making payments on the hood and the hood was taking a long time to come. The owner of the company canceled my progresive leasing payments without asking me if thats what i wanted to do then continued to say you can pay me through *****. I continued to make smaller payments torwards the hood. The person i was dealing with said mutiple times that the hood has been here for a long time and kept asking me when i was going to finish paying off the hood. I explained to him that when he canceled my payments towards the hood for leasing it kinda messed everything up and that it would take a while before i could complete the payments they explained to me it be ok. The employee i was talking to kept emailing me saying its been long when can i finish the payment i then asked for a refund and havent heard from them since. I think its be fair to not only recieve my refund but to get the hood i ordered since the financing was canceled without my consent.

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