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Business Profile

Financial Services

Principis Capital LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Services.

Complaints

This profile includes complaints for Principis Capital LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Principis Capital LLC has 3 locations, listed below.

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    • Principis Capital LLC

      111 Town Square Place Suite 700 Jersey City, NJ 07310-2768

    • Principis Capital LLC

      499 Chestnut St. , Suite 108 Cedarhurst, NY 11516-2242

    • Principis Capital LLC

      333 7th Ave Fl 3 New York, NY 10001-5125

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:03/28/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I called principal on 03/14/24 to request an ************ for my mothers funeral. The employee I spoke with unfortunately send me the wrong form to fill out. I have been calling and their employees keep tell me the request has been approved. I called today to know why is the fund not yet in my account. I Finically spoke to someone who know what they was doing and let me know That there is a message for them that , the form they provided me to fill out is the wrong form and that the right form has been send to my account . She apologized and I told her that I need my funds the funeral is on 04/05/24 that why I put in the request earlier and I shouldnt be punished for an employee mistake. She send me the right form and I filled it out and fax it to them and they are telling me that faxing using takes 24 to 48 hours and they have no option for me to submit the documents online or send it through email, so that I can have my funds before the 5th . I have been calling to get this resolved and no help . Am worried that , I wont be able to get the funds for my mothers funeral and which will be devastating. I just need help and I dont like that , I am getting punished for an employee mistake. Am currently going through so much and I was not thinking about dealing with this . If I do not get the funds by 04/05/24 whats the purpose of taking the emergency fund again the money will be useless cause I really do not need it after the funeral. Please BBB help me get this resolved before my mother funeral I have no family member to help me out am all alone by my self . Am losing my mind that principle will be treating me like this when am going through a lot . Is like no one ones what they doing . I just need this to be resolve and my funds to be available before my mothers funeral. I have spend total of $40 for a mistake that I didnt know about . I never know I was send the wrong form . I dont want my mother funeral to be a disaster please BBB help me

    Principis Capital LLC is NOT a BBB Accredited Business.

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