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Business Profile

Information Technology Services

US Tech Solutions Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Information Technology Services.

Complaints

This profile includes complaints for US Tech Solutions Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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US Tech Solutions Inc has 4 locations, listed below.

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    Customer Complaints Summary

    • 6 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/23/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company is actively emailing/calling with fake employment offers and requesting nonpublic information like DOA and SSN just to set up interviews. I was told to email or text a copy of my driver's license or present it through Zoom during the interview process. When I asked about the background check, secure site to upload documents, drug screening etc the recruiter informed me they did not have a secure site to upload documents, I had to email them. I explained the security issues with emailing this sensitive information, the recruiter said, "it's okay we will keep it safe". I'm not sure where this company is actually doing business from but not having a secure site for documents, uninformed recruiters who can't provide simple information like, what company conducts the background/drug screening process screams SCAM!!! I had 5 different reps from this company contact me with the same job, all with variations on the salary then tried to play it off when I called them out that their peer was offering more money for the same job. I would caution anyone contacted by this company to run; I independently verified the positions they are pushing do not exist. I have unsubscribed from their email but still being contacted. The BBB rating is earned.

    • Initial Complaint

      Date:01/25/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I receive multiple calls & texts for job recruitment that don't match my skillset regardless of numerous requests to stop calling and texting me, most callers are ****** and when I try to block their number, they call from another.

    • Initial Complaint

      Date:12/01/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The company continues to call, text and email repeatedly even though I have asked them not to

    • Initial Complaint

      Date:09/23/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I believe there is a breach of contract, negligence, fraud, and deception happening. The pain and suffering Im experiencing is severe. I have not been paid. June 16, 2022, I was recruited by US Tech Solutions to work a 6-month contract for ******* July 11, 2022, I received and accepted an offer to work with ****** and completed onboarding documentation. US Tech used a company by the name of ******** to perform a criminal background check. ********* website says 90% of their checks are completed within 1 business day. After days of not hearing a status from anyone, I contacted ******** and discovered ******** set a completion date of August 29, 2022. My original start date was supposed to be July 22. I informed US Tech and was told the matter was expedited. One week after that time I started calling Sterling every day and was eventually told they were asking the Portsmouth county court system for the results of the check. I told ******** there is no Portsmouth county court system and a criminal background check should go through the ***************************** More days went by, so I paid for my own criminal check and faxed the official report to ********. ******** said I could not use that report to clear my way to begin work. So, I asked my ****** manager would it be acceptable if US Tech made an executive decision and conducted the background check without ********. My manager said yes, and I informed US Tech. US Tech never conducted the check themselves. More days went by then I was told by the hiring manager at ****** that the background check was completed, and I could begin work on August 22, 2022. I worked approximately one and a half days, then was told to stop work because US Tech was under a security investigation.Something is clearly amiss. I was never told the reason for the security investigation. My manager never told me what department at ****** told him I could begin or stop work.

    US Tech Solutions Inc is NOT a BBB Accredited Business.

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