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Business Profile

Investment Management

SITO Mobile

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Investment Management.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/20/2023

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been an investor in this company for over 3 years. To date the company has not performed or accomplished any of the goals set forth when I originally invested. I had been in contact with the ** department and their lawyer representative for a short time over a year ago. In our last conversation I was told by the lawyer 'to be patient as we are putting together a public relations update to let you know what has been going on over the last several months'. That email was received in September ************************************************************ the lawyer. The refuse to answer any emails and have no direct phone contact. Additionally there has been zero updates or communication from the company regarding what is going on while multiple settlements have been made regarding previously filed lawsuits that are public record. I am requesting a call back or PR update from the company to let shareholders know where they stand with their investment as they have been completely unprofessional in the way they are handling this situation.

SITO Mobile is NOT a BBB Accredited Business.

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