We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Liquor Store

Proximo Spirits

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Liquor Store.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/16/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Re: REBATE FRAUD INVESTIGATION.I filed a rebate for $18 back in Sep 2024. That rebate has not yet been fulfilled by the rebate processor because you guys have not paid out the funds to do so.Submission Number *************** Offer Code MLTAMJ2404 Rebate Amount $18.00

    Business Response

    Date: 03/12/2025

    To whom it may concern: Reference is made to the letter from the Better Business Bureau Servicing **********, dated as of January 16, 2025 (the Letter), regarding an $18.00 rebate that was not fulfilled to a customer (complaint ID *********. Upon investigation, we discovered that there was a delay in processing the rebate due to insufficient funds in the rebate account administered by a third party. This issue has been rectified and the necessary funds have now been made available. The customer received the $18.00 rebate check on February 4, 2025, and we have confirmed that the customer cashed the rebate check on February 18, 2025. We regret any inconvenience this situation may have caused and are committed to ensuring that similar issues do not arise in the future. Please let us know if any further information is needed. Sincerely, Proximo Spirits, Inc.

Proximo Spirits is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.