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Business Profile

Motels

Days Inn

This business is NOT BBB Accredited.

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1

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Review Details

  • Courtney E

    Date: 11/20/2022

    Our stay at Days Inn by Wyndham ***********/*** area was less than unacceptable. The first night we get there, while checking in we noticed the lobby smelled and it was so hot in there we both started to sweat. We go up to our room and its dirty. There were marijuana shavings in our ice bin, on the tray and in one of the beds. The room reeked of cigarettes despite being a non-smoking room. The hair dryer was taped together and there was a dirty, soaking wet, rag in the tub. No more than 10 minutes after getting into our room, I called down to the front desk to inquire about ***************. The front desk guy was very rude asking what I meant by the room was gross and before I could even answer he cut me off & told me to come to the front desk and hung up. Once down at the front desk he slid us two new keys and didnt say a word. He didnt want to hear what was wrong or see the pictures I took. We go up to the new room and immediately notice the door doesnt lock other than the chain so we barricade the door and go right to bed as we were exhausted from traveling all day. The next morning we got up really early to attend our very early plans and basically got dressed and walked out the door. Once were back we finally get to check out the room and it is repulsive. There is mold all over the shower curtain, the handle in the shower, the bathroom sink and mirror, and one of the sitting chairs out in the room. There are holes in the shower curtain. There are burn marks on the chair. We couldnt find another hotel until the following night so we were forced to stay the 2nd night. There was no complimentary breakfast as advertised either. Upon checking out early, the front desk man was so rude when I told him what was wrong with the second room. He got loud with me and said then why did you stay here so many nights so I told him we only stayed 2 nights, he said oh. Well thats your decision. This was the worst hotel experience Ive had in over 17 years of traveling.

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