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Business Profile

Pizza

Vinnie's III

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/12/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ON 11/11/2022, I ordered food and it was too spicy to eat and ended throwing it out. My family is not accustomed to eating that level of spicy food. Someone must have accidently (or not) put hot sauce!! I called and spoke to a male staff who answered the phone. The person who answered did not even believe me until I said "my husband is here if you want to talk to him". I asked for the manager (female) who got on the phone irate, did not even want to hear my side of the story and HANGED UP on me! TERRIBLE SERVICE, TERRIBLE FOOD, WILL NOT EVER GO BACK THERE AGAIN. I HAVE BEEN GOING THERE FOR MANY YEARS AS I AM A LONG TIME RESIDENT IN JC. THIS IS HOW THEY TREAT LONG TIME CUSTOMERS! (I do not want to be contacted by this business)

Vinnie's III is NOT a BBB Accredited Business.

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