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Business Profile

Rehabilitation

Monica Mehta M.D.P.A.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/03/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I pay to get my medical records. They gave me some but not all. I have called on numerous occasions and want their person as well. Along with family members asking for the records, they are refusing to give me all of my legal documentation of records that were paid for and asked for repeatedly and trying to charge me more money again for things that they are not providing, they even admit it to giving me certain things, but not everything. All I want is my full medical report. Payment visits notes. And everything else I was therefore Mr i's injections. My full medical record report and they are not giving me my full medical records. I have spoke with their records department. I have spoken with their supervisor and they keep giving me the run around hanging up on me or telling me no I asked to speak with the owners of the facility. Or the doctors directly and they are refusing to put them on the phone and tell me that I am not allowed to speak with them. I have a right to my legal documents.And they are not allow me to have my legal documents

Monica Mehta M.D.P.A. is NOT a BBB Accredited Business.

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