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Business Profile

Tree Services

Superior Tree Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/18/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 12/3/2021, Precision Tree came to my neighbors house to cut down trees. Two neighbors (me being one of them ) sustained damage from untied limbs that were cut down. I asked the owner if he was being responsible for the damage he is causing to my property (fence) and the adjoining neighbors fence and shed. He screamed "this is why I hate cutting down trees, all people do is complain". I said excuse me, your not tying off the limbs and they are falling anywhere and doing damage. His employees came to say they were sorry and would be back on Saturday, two days later, and replace the damage fence pieces. It's Jul 15, 2022 and they have not returned so the damage replacement is on us. This is unprofessional and he is leaving himself liable. His company will not *************. The adjoining neighbor waited about a month for their return but he had to replace and fix the damage done to his property because he has three dogs. I want others to know that this is how this man/company works and they are not respectable.

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