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Business Profile

General Contractor

Zack of All Trades

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:11/02/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On September 23, 2022, ***************************, owner/operator of Zack of All Trades, LLC, arrived at our home address to separate 4 docks for purposes of sale and delivery to a buyer from Virginia. After **************** worked on separating our docks for 45 minutes he collected $300.00 cash and left our premises. Immediately afterward the buyer from ******* arrived and apprised us that we were missing 50% of the hardware that **************** took apart. We further learned that **************** knowingly and intelligently dropped approximately 20 rubber couplers with shafts to the bottom of our 25' deep lagoon system that leads out to a federal preserve. **************** admitted that he dropped said rubber hardware into our lagoon and told us the following, "it's ********** get over it!" We then had to employ a professional Navy diver to retrieve all 110 pounds of rubber couplers with shafts from the bottom of the lagoon. We also lost our contract for sale on our floating docks. **************** refused to acknowledge or assist in cleaning up the damages that he caused by working on our docks. Let it be noted, **************** solicited us on social media and advertises on his web page that he is an expert on floating dock configuration/separation. **************** has committed an unspeakable act of gross negligence whereby we are still sustaining civil damages to this day as direct result of his gross negligence.

Zack of All Trades is NOT a BBB Accredited Business.

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