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Business Profile

Dentist

Advanced Sleep & TMJ Center of New Jersey

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Colette F.

    Date: 01/28/2025

    At my first visit, I'm told I have all these issues with my teeth and jaw. I get completely overwhelmed and worried about my oral health, to which I'm told none of this can be fixed without extensive jaw surgery which Dr. **** doesn't even recommend I do. Every time I've tried to ask questions about my jaw and treatment, she interrupts me and talks down to me. After that visit, they said I would continue to experience a lot of pain even after purchasing my day and night guards they made for me for $3000. They prescribed no treatment or medication for said pain I still have almost a year later from that initial visit. I've since moved and had to give a new doctor my records. I even set up an appointment with another *** specialist. I requested 2 sets of dental records to ****, who said that was fine. After a week of no update from the office, I request again and again. They said no one in the office was available to make the imaging, then the machine was broken, and then they started ignoring my calls.Then, when I finally go in to pick up my 2 copies, ******* said I never requested 2 copies, only one. Despite **** and Dr. **** also being in the office, they did not relay that I had requested 2 copies MULTIPLE times. They say how "we never give patients 2 copies". After some back and forth, they start whispering, and then I'm being charged this fee of $35 for a second set of records. Why am I being charged for my own records? They lie and say I never asked for them, make me call in a bunch of times, hang up when I call them. The fact that you can't even leave a voicemail is incredibly telling.Not only is **** incompetent at relaying information, but ******* is a liar and incredibly ******* is clear that after I pay all my money, Im no longer treated like a valued patient or even a valued customer, even though I still have all the issues I started with, except more financial burden from this dental office.

Advanced Sleep & TMJ Center of New Jersey is NOT a BBB Accredited Business.

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