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Business Profile

Health and Wellness

West Essex OB-GYN

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for West Essex OB-GYN's headquarters and its corporate-owned locations. To view all corporate locations, see

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West Essex OB-GYN has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:06/04/2025

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am writing about predatory billing by the West Essex OBGYN office. I have been seeing Dr. Tara . for many years before COVID. There was a several years break due to COVID. I made my appointment for a yearly checkup as usual. I received a call confirming my appointment but no additional fee for services was discussed. When I got to the office I was not informed about additional fees either. I was made to sign a piece of paper (among multiple forms that I had to fill out) stating that I am responsible for the doctor’s fees ONLY IF my insurance does not cover them. I received no additional services other than a regular cervical, vaginal, pelvic, and breast screening that is covered by ********.

      After my appointment I received an additional bill for $205 for extra preventative services. In addition I was billed as a new patient and not an existing patient which I believe to be at a higher rate. When I called the doctor’s billing department they refused to adjust the fee. The exact same story happened to several of my friends who also are patients of this doctor’s office. They are willing to provide written statements confirming that if needed.

      I feel that I was treated unfairly since I was not informed that there is now a fee of $205 for what appears to be a regular check up. I was under the assumption that everything is covered by my insurance since no additional services were performed. Had I known about the fee I would have shopped around and gone to a cheaper doctor or refused additional services, since I am a senior citizen and live on a small income from my social security and some pension.

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