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Business Profile

Lab Equipment

Across International

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromStefani K

    Date: 02/17/2024

    1 star
    They tell big lies to sell you there products . Making claims that a product will be able to do a certain task When it clearly doesn't. Purchased a rotavap with water cooler as a set and within 20min of first run was clear that cooler was useless so purchased second chiller machine which was recommended to do the job and it's not able to keep cold after only half hour of run time it's warmed up 20 deg and struggling , following all there instructions with no luck so we had to add a ice bucket to cooling system to get it to sort of work . No offer to replace unit on warranty, Across solution is for us is to spend another $1000 to replace this unit for a even bigger one. I know now what it is I need but most certainly won't be buying it from across international it will be someone with better service and warranty.

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