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Business Profile

Baker

Patis Bakery

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2

Average of 1 Customer Review

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Review Details

  • Caroline M

    Date: 02/19/2024

    Patis Bakery has many locations. This review is for the **********************, specifically the locations at *************************************************** and ************************************************************. Neither location lists the prices of the pastries next to the labels, and the menu printout they offer also lists prices much lower than the ones they actually charge. At the ****************************** location, I asked for a menu. They handed me a laminated menu with prices for hot food, beverages, and all the pastries in the glass case. I chose a pastry from the case, but the price was $2 more than was listed on the menu. When I complained to the manager, she said that, "The prices change all the time," and she "can't print updated menus every single time." Furthermore, she said that the pastry I ordered cost $2 more because it now came with a side salad, which I did not want and did not order. No side salad was mentioned anywhere in the glass case or on the menu. There was no way for me to know that the pastry cost $2 more or that it came with a side salad I didn't want. It is illegal to obscure current prices AND to charge more than the listed price.

Patis Bakery is NOT a BBB Accredited Business.

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