We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Repairs

Northeast Motorsports, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • eric o

    Date: 01/24/2025

    I first contacted NM back in late october early november 2024 to get my 335xi looked at. I told **** what the code I was showing and symptoms. He assured me they could handle transmission work and they fixed similar problems he told me to get it in asap before they got busy. I had it down there that weekend. Drove from 1.5 hours. was told the shop was good. I told him i was planning to go to another shop in ************ I heard was great but he told me they could do it and they were closer. Should have went with my first instinct. Communication was great till I dropped the car off then I was ignored. Didn't want to be a pain but made one attempt to verify they had the car. no response sent another email the following week nothing. **** gets back to me 10 days later saying they will do some diagnostics. lol tells me exactly what I already knew. I ask him what's his plan says he can change fluid filter and mechatronic kit but there is no guarantee or can change transmission for 7k+. I said i'd like to try the cheaper fix first. At this point I know they do not fix or rebuild transmissions just want to swap parts. Another week goes buy says they can smoke test the vehicle for leaks. I ask him to send me a written estimate on the work he will do and if he marks the prices up then laughs and says of course they do. I wanted to know how much. Once again crickets. I called him and told him It's been 5 weeks he's done nothing but hold my car and I want to settle the bill and pick my car up. I pay them ask when did he think he would have got to my car and he says end of January. And he didn't think I had a time frame. I emailed him last week for him to send the diagnostic report which I never got and still hadn't responded. This guy is terrible at customer service and clearly has no mechanic knowledge. I brought my vehicle to another shop on a Friday car was ready on the following Monday. And parts and labor was less. Cars running great no issues or codes. Thanks ****

Northeast Motorsports, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.