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Business Profile

Mold Removal

Above & Beyond Mold Inspection & Removal

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mold Removal.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/26/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***** this company to repair mold. They kept adding money to these repairs and took months to complete a job they said would take a month.. months later job was not complete. It was abandoned. They left their machines in the home. They broke a window. They left all the garbage from the job on the porch. A " worker" cashed a check that was made out to the company. This was all reported to office manager. Several occasions was told the supervisor would.get back to me didnt happen.. " **** is listed as the owner of this company part owner he falsified his actual role w this company. He never revealed he is the owner of the company just said he is a head inspector. On the reviews of this company many were scammed. So this is not the first concern. Also theee is still mold . They took samples on their own found it should a 3rd party to conduct air quality samples. **** the " inspector" owner gave us reports and said no mold left. But he altered these samples . We found out later that is why a 3rd party should do the air sampling. Both my mom and I got very ill from mold. My mom tried to move back in and so did I both continued to be sick. The mold is still in the home They abandoned the job. Negligence on every level. We are asking for reimbursement from these scam artists. Rashes and hives all.over from this mold. Black and white mold in home still. Also they said the supervisor would.get back to us about the check their employee cashed. . Office Manager had no record of this ceing cashed. We told ******* this situation she said the supervisor would call.. .. They left the home in a disarray...They also left a crawl space open so animals could.come into home. And ************ and ticts ******* . My 80 yeat oldmom was bitten and most likely caused ************. She wss diagnosis w lyme about 6 weeks after this incident.

Above & Beyond Mold Inspection & Removal is NOT a BBB Accredited Business.

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