Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Repairs

L&J Motors, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromNarada T

    Date: 06/08/2024

    1 star
    Extremely Dissatisfied with L&J Motor's Incompetence and Exploitative Practices I recently had a highly disappointing experience with L&J Motor and feel compelled to share the details to warn others about their questionable business practices. I brought my vehicle to L&J Motor to fix a coolant leak issue, for which I was charged an exorbitant amount of $2200. To my utter disbelief, after paying this hefty sum, I discovered that my car still had the same problem!Not only was I shocked by the incompetence displayed by L&J Motor's mechanics, but I was even more appalled by their attempt to charge me again for a problem they failed to resolve initially. It is beyond comprehension that a reputable auto repair shop would resort to such exploitative behavior, attempting to squeeze even more money out of their already dissatisfied customers.The lack of professionalism demonstrated by L&J Motor is simply unacceptable. As a customer who placed my trust in their expertise and expected a satisfactory resolution, I am now left with a lingering issue and an empty wallet. I approached them with the hope of a reliable fix, only to be deceived and left in a worse situation than before.Furthermore, the customer service at L&J Motor was abysmal. The staff displayed a dismissive attitude and seemed uninterested in rectifying their mistake. Instead of acknowledging their failure, they were quick to push blame elsewhere and attempted to deflect responsibility.Based on my experience, I strongly advise anyone seeking automotive repairs to avoid L&J Motor at all costs. It is clear that their primary concern lies in maximizing profits rather than ensuring customer satisfaction. The exorbitant charges, coupled with their inability to deliver on promised results, make it evident that they lack the necessary skills and integrity to provide quality service.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.