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Business Profile

Cleaning Supplies

MarketCOL LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cleaning Supplies.

Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/13/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This site claims to be discount seller of household goods, including chronic shipping same day. I have waited patiently for over a week now I have attempted contacting the company through their listed channels, including social media with absolutely no response I received no Products no tracking and no correspondence from them.

  • Initial Complaint

    Date:09/24/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I did online order & put in new card. It switched to old card & old address SO I WRITE MARKET TO CANCEL ORDER. Also they over charge shipping: their site says $4 but they charge $8. They write back they changed address. NOW IM GETTING 6 bottles of something with 2 separate shipping charges. This is a rip off. I told them to cancel 1 order. They never responded. Neither item has been received. Although site says shipped in hours.

  • Initial Complaint

    Date:12/06/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Nov 18th 2023 Order #***** $43.87 8 Florida Water Colognes Tried contacting them numerous of times via ****************** and Calling that I have not received my items and no one answer any of the messages, on their website it states available 24/7 but this is not true.We all work hard for our money and to be scam is not a wise thing to do if you are running a business'.

  • Initial Complaint

    Date:03/29/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered Arm and ********************* toothpaste with Baking Soda for $11 last Friday the 24th of March 2023. They said it would be here at my house 2-3 days. This is Wednesday the 29th of March. It has not arrived at my residence as of today. In fact the *********** has not received the product to mail to me yet.

  • Initial Complaint

    Date:11/09/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    my order was Shopping cart Product imageDescriptionQuantityPrice Palmolive Ultra Strength, 20 oz.1 Palmolive Ultra Strength, 20 oz.1$4.99 Ajax Ultra Grapefruit (Bleach Alternative) Dish Liquid, 14 oz. (Pack Of 6)1 Ajax Ultra Grapefruit (Bleach Alternative) Dish Liquid, 14 oz. (Pack Of 6)1$14.99 Ajax Ultra ***************** Dish Liquid, 14 oz. (Pack Of 6)1 Ajax Ultra ***************** Dish Liquid, 14 oz. (Pack Of 6)1$14.99 Ajax Ultra Vinegar + Lime Dish Liquid, 14 oz. (Pack Of 6)1 Ajax Ultra Vinegar + Lime Dish Liquid, 14 oz. (Pack Of 6)1$14.99 I RECEIVED I BOTTLE OF PALMOLIVE 2 BOTTLES OF CHARCOAL CITRUS - NOT 6 AND ONE WAS PARTIALLY FULL!3 BOTTLES LOLIME- NOT 6 AND NO BOTTLES OF ULTRA GRAPEFRUIT MISSING 4 BOTTLES CHARCOAL CITRUS AJAX 14 OUNCE 6 BOTTLES ULTRA GRAPEFRUIT AJAX 14 OUNCE 3 BOTTLES LIME AJAX 14 OUNCE I have emailed and gotten no response- unable to call or chat as that ability is stated but their is no way to do so.

  • Initial Complaint

    Date:10/15/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My order #***** Arrived 10/14/2022 short of 4 items.2fresh linen candles,2 travel clocks and no explanation why.What is going to be done about these items?

MarketCOL LLC is NOT a BBB Accredited Business.

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