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Business Profile

Painting Contractors

Wilber's Home Improvements

Reviews

Customer Review Ratings

3.67/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromDon O

    Date: 03/10/2025

    1 star
    Ive been a customer of ********************** for several years. Up till now *** always found them to be reasonable in price, professional, reliable and trustworthy. I dont know whats happened but, they are no longer the company they used to be. I recently hired Wilbers to repair a loose newel post at the bottom of my stairs. When ***** the estimator came he explained that it might be an easy fix or more involved if they needed to install a new 4X4 interior post. Though I requested that he provide estimates for both scenarios he only sent the estimate for the worst case scenario. I let that go because I trusted that they would do the right thing should it prove to be an easy fix.When they arrived it turned out that all that was needed was to replace the wooden board in the basement with a 2 ft. 2x4 and tighten the bolt that runs inside the post. The workers were here for 1 hour and for this Wilbers decided that a fair price was $820. It seemed absolutely outrageous to me that they would charge me $820 to tighten a bolt so I tried reaching out to ****** 3 times and asked that he call me back to discuss. Well he never called me back. I can only assume that he knows full well that he did is wrong and is unable to justify his outrageous pricing. Its sad that ****** thinks this is how you should treat a loyal customer and its certainly disappointing to discover what an unprofessional and unethical person he is. I certainly will never utilize the services of Wilbers ever again and I would caution anyone thinking of hiring them to think twice. ****** is a man that lacks integrity and therefore someone you cannot trust to do business with.
  • Review fromTom D

    Date: 03/12/2024

    5 stars
    Reliable, professional, excellent work at great prices. ****** and ****** were a pleasure to work with.Have and will continue to recommend ****** and his team to friends and family.
  • Review fromSteve L

    Date: 01/31/2024

    5 stars
    I've used Wilber's Home Improvements - 3 times. They painted both my house's interior and exterior and did some indoor carpentry work. They come highly recommended. Their work is very high quality. Communication is exceptional. And the workers are very nice, hard-working, and trust worthy. I wouldn't use anyone else!

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