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Business Profile

General Contractor

Venziano Concrete & Construction

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/13/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Mr Venziano replaced my concrete driveway in 2023. The following year I notices some small areas that were cracking and flaking. I did see Mr Venziano in my neighborhood performing work on another home. I told him about the problem and he said he believed it could be epoxy repaired. In late 2024 I called and left him a voicemall to inform him the problem was much worse in more areas of cracking and flaking. He did not return the call. I sent several e mails and he finally replied back on Feb 20, 2025. He acknowledged he was aware of a problem with his concrete supplier which was a breakdown of their powdered cement. He further stated he was working with them to get the answer he needed to properly respond. To date he has not responded back to me and has ignored my e mails relating this this problem/. I have a new driveway that is cracking ands flaking in multiple locations over the driveway. This problem started to surface approx a year after the driveway was layed and has become much worse with time. Based on this trend I expect the driveway to become much worse and at some point unusable. I need to know what Mr Venziano plans to do to help remedy this problem. He first needs to communicate which has fallen off completely.

  • Initial Complaint

    Date:07/11/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was proceeding with the re-grouting (with a specific polymeric sand product) of my front walkway and had employed ***** Venziano to do the work. The estimate was $960. The work was done with the wrong product (which I was told was "defective" and that he would make it right) but after multiple attempts on my part to have him rectify the situation, ***** refused to even contact me. I had another local contractor do the job - and HE told me that ***** told HIM that he was refunding me the $$$. I have more than 50 e-mails with no attempts on *****'s part to "make it right". I can support with e-mails - but he was paid in cash BEFORE I saw that the job was not done correctly. The approximate date of grouting was 3/20/23....I had been trying to schedule it since 9/23.

    Business Response

    Date: 08/03/2023

    Thank you for the second opportunity to respond after getting an email from **** *****, we found the BBB paperwork in between a magazine so *************** now. 
    I was able to reach out to **** ***** after her email and she and I agreed on 2 equal payments upon her and I discussing what was fair after **** ***** offered to reduce the refund based on my time spent on the job. 
    i am glad she and I were able to be civil and work out a resolution 

    Respectfully, 

    ************ Venziano

Venziano Concrete & Construction is NOT a BBB Accredited Business.

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