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Business Profile

Fuel

Vulcan Gas

This business is NOT BBB Accredited.

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1

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  • Mary S

    Date: 06/21/2023

    A few months ago I stopped there for gas, and the attendant asked me to give him $5 (this had nothing to do with the gas I was purchasing using my debit card). I was completely thrown off, and uncomfortable. I gave him a couple one dollar bills, and he was right in my driver side window. He said, "No, five!". I told him I didn't have $5, and I left determined to never go there again.A few weeks ago I was leaving to go to work, and realized I needed gas. I wasn't going to have time to stop anywhere else, so I was left with no choice, but to go there again. I had some cash on me, so I felt a little nore comfortable that I wouldn't have to give them my debit card. The same guy who asked me for $5 was working again. I handed him $40 and asked for $25 regular. He told me the pump I was at didn't take cash and to back up to the other pump. He stood behind my car as I backed up and told me to stop when the back of my car was barely at the pump. I wondered if I was even close enough for the gas hose to reach my car. When the gas stopped pumping he handed me my $15 change and said goodbye. Little did he know that I keep track of how much gas I put in my car, how much it costs per gallon, and the total every time I get gas. I couldn't see how many gallons were added because I was too far away from the pump, so I started backing up. He then runs up to my window yelling, "I'm sorry, I'm sorry! I couldn't see the numbers on the machine, and I only put in $20 worth of gas!" I looked at the pump and sure enough he only added $20! He didn't even look at the pump before telling me he couldn't see the numbers, so he very obviously knew exactly what he did, which was pocket my $5. He then added another $5 while profusely apologizing. I kept it pleasant as I was now very uncomfortable, but inside I was furious!I will NEVER go there again!

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