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Business Profile

Pet Sitting

AnimalX-ing Pet Care LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pet Sitting.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/26/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of Transaction: 11/6 – 11/12/24

    Amount paid to business: $650.00

    Services that should have been provided was pet sitting for our pets while we were away on vacation. Maria should have been spending overnights at our home and coming 3-4 times a day for visits but she was caught on camera abandoning our pets and not staying overnight.

    Dispute is over the fact she agreed to reimburse us and she has not. She has spread vicious lies about us on social media and continues to do so. She abuses animals and should not be pet sitting or caring for anyone else’s pets.

    She also has her business listed on Google as open and operating and the business was shut down because of non payment for rent and having too many “accidents” with the animals happen on the premises.

    Maria has not tried to resolve the issue, she has blocked our calls and any form of email or social media contact. We have text messages from her stating she agreed to reimburse us and has yet to do so.

AnimalX-ing Pet Care LLC is NOT a BBB Accredited Business.

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