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Business Profile

Maternity Clothes

Destination Maternity

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Maternity Clothes.

Complaints

This profile includes complaints for Destination Maternity's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Destination Maternity has 39 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Destination Maternity

      232 Strawbridge Dr Moorestown, NJ 08057-4603

    • Destination Maternity

      900 Secaucus Road Secaucus, NJ 07094

    • Destination Maternity

      150 Quakerbridge Mall Lawrenceville, NJ 08648

    • Destination Maternity

      118 Woodbridge Center Dr Woodbridge, NJ 07095-1302

    • Destination Maternity

      2130 Walden Avenue Buffalo, NY 14225

    Customer Complaints Summary

    • 10 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/01/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a coat for $218.80 and paid for 2 day shipping. I never received a coat and it has been almost a month. When contacting them several times I have been refunded the shipping but they refuse to refund the coat and say its coming from a vendor, so they cant tell me when it is arriving or refund it.

    • Initial Complaint

      Date:07/15/2022

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed an order on Tuesday and paid extra for 2 day shipping. The customer service representative also said after my order was confirmed she would add the 15%off new customer code and refund my cc the 15%. I have left 3 emails with no response and have called customer service every day since inquiring why my order hasnt been shipped out. The call centers are located outside the **** they are unable to contact the warehouse in ** via phone. They sent emails to the warehouse. the answer they received why my order was late is the warehouses are very busy and behind. They are unable to tell me when my order will be shipped out. They said there is noone to talk to in ***************** and that this happens all the time I will just have to wait.

    Destination Maternity is NOT a BBB Accredited Business.

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