Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Mason Contractors

East Coast Concrete & Construction

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mason Contractors.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review frommike k

    Date: 05/09/2025

    1 star
    WARNING!!!! I hired ***** to finish my concrete garage floor. First issue we ran into, they used a new stain product that they were not familiar with. They didn't have enough of the stain, so they had to order more and come back to finish the application and seal it. But whatever they did, it didn't work. The stain color bled and every time you walked on it, it would leave footprints in the driveway. My dogs walked on it and then went into the house leaving prints on the new hardwood floors and furniture. I needed to get someone in to clean the upholstery. Also when they applied the stain, the over spray coated my new white pvc walls and the color would not come off. Needed to change all the pvc. When I told ***** about it, he said it was my fault that I put the pvc wall panels up before the floor was finished. All he needed to do was cover the walls with plastic to protect it. But he didn't care. Also when they did the concrete sanding, ***** wasn't careful and chipped the brand new bluestone door saddle. So we decided to sand it off and apply a flake floor. But we had more issues with that too. The flake was not scraped off properly, so the floor was rough. When I asked ***** to come look at it, he told me to get a scraper and scrape it myself. Also didn't apply the poly evenly so some areas have too much poly and others not enough. Truthfully, I think they tried to stretch the ploy to coat the entire floor because they didn't order enough of it. And finally, the blue footprints all over the driveway needed to be cleaned. But ***** used a power washer that was too strong and left lines all over the newly sealed driveway. They literally blew off all the sealcoating. So now I have to hire someone to come in and seal coat the driveway again.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.