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Business Profile

Fire Insurance

Crum & Forster

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fire Insurance.

Reviews

This profile includes reviews for Crum & Forster's headquarters and its corporate-owned locations. To view all corporate locations, see

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Crum & Forster has 3 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 4 Customer Reviews

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    Review Details

    • Review fromAllerbest I

      Date: 09/14/2024

      1 star
      I've been in the trucking business for over 20 years and never had an experience like that. I insured my fleet, and they obviously wanted a deposit. I paid over 60k down, and in the end, they never refunded me. This is a real theft. They simply steal money from the insured. I never saw it back. I hired an attorney to get my money back. NEVER EVER chose this company for General, Auto Liability, Cargo, Workers Comp, Physical Damage, etc. Especially in trucking where they'll ask for thousands of dollars down, you will never see it refunded.
    • Review fromNikita j

      Date: 09/29/2023

      1 star
      A zero rating. Do not pay claims. I had travel insurance w IMG apparently a *********************** file a clam on 2/22 it was approved then came the road blocks not to pay the claim. Stupidity, ignorance and incompetence run this company. I had to get the ******** Insurance Administration involved I finally received a check in September 2023 20 months after I filed the claim and it was approved.
    • Review fromJames L.

      Date: 10/24/2022

      1 star
      Negative Star rate. Bad Faith Insurance. Ignores claimants. Does not pay claims. Requires legal assistance to get the attention of management.
    • Review fromsteve s

      Date: 08/09/2022

      1 star
      Paid for travel insurance for my 12 year old daughters field trip. Cancelled trip early enough and filed claim for refund in April. Nobody answers the phone, case not even reviewed. ************ that just takes your money without any accountability. Will be filing a formal claim with the Department of Insurance at *************************

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