Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Roofing Contractors

Universal Roofing Solutions

Reviews

Customer Review Ratings

5/5 stars

Average of 5 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRaymond N

    Date: 06/06/2025

    5 stars
    I recently hired Universal to replace roof of my house including detached garage. The process with them is straightforward and pricing is transparent. Worked with *** on the pricing and scheduling of install. On the day of install, ******, ******* and the crew were prompt to start on time and was thorough and in its work. Clean up was also timely including dumpster removal. ******* helped clarify addiitional work done on the day of install and the complete work is excellent. Thank you.
  • Review fromDavid S

    Date: 08/07/2024

    5 stars
    Great company to do business with! I called *** for a consultation, he explained roofing 101 very thoroughly. That said, we were able to go into a contract that day, and my roof was started about a week later and finished in 1 day. He shows up with a small army and they get right to it and don't stop till the job is done. *** is also very transparent with the progress throughout the day and points out other issues that get exposed once you start removing shingles. It was a pleasure to do business with Universal and I highly recommend them. I also appreciate the 50 year product warranty, and the 25 year workmanship warranty.
  • Review fromMaria C

    Date: 07/22/2024

    5 stars
    Universal Roofing Solutions provided outstanding communication with me throughout the entire process - from sales to project completion. The quality of work during the roof replacement was exceptional. They showed up on time, delivered the dumpster and the supplies prior to start, and were ready to replace the roof as mutually agreed upon. The front office staff was very professional, returned phone calls, and provided the information requested. A supervisor was available at the job site and answered all of our questions every step of the way. There were no hidden fees - everything was transparent and spelled out in the contract. They completed the job in a very timely fashion. We would definitely recommend them and contract with them again.
  • Review fromASHRAF H

    Date: 07/19/2024

    5 stars
    great job and excellent teamwork they are fast, clean Thank you
  • Review fromFrank R

    Date: 07/19/2024

    5 stars
    Very professional and thorough. They kept us informed every step of the way.I highly recommend them.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.