Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Telecommunication Equipment

BCN Telecom, Inc.

Headquarters

Reviews

This profile includes reviews for BCN Telecom, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

BCN Telecom, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromMarcia A

      Date: 05/15/2025

      1 star
      There is no way to cancel services online and their portal seems to have been created to make customer interactions more difficult. They billed me an exorbitant amount several years ago and their *** kept making promises that it would be fixed until the credit card dispute period ended when they stopped ***lying. It was too much trouble to try to address the problem then, but, given my current compliant, I wanted to include it to inform anyone else who is being given the runaround by their ***s. I would give zero stars if I could.
    • Review fromJeanne H

      Date: 12/11/2024

      1 star
      No stars (although per Review rules, I had to choose a minimum of one). They are the worst! Incompetent, rude and constantly raising their prices. Most recently a 35% monthly rise. When I TRIED to cancel my account, they took me hostage for an extra month's billing because they snuck that in the original contract which I never even saw.
    • Review fromAmanda M

      Date: 09/18/2023

      1 star
      Poor customer service and overall disgusting work ethics. Worked with a third-party vendor to transfer services because the local area did not have fiber. BCN assisted with this process, knew we were moving out of one location to another, and then kept billing us for both.Be very careful for this company who is more interested in lining their pockets instead of doing what's right.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.