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Business Profile

Marketing Programs

Buying.com LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/09/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In November of 2018, Buying.com launched their website where they give a buying.com token to investors. There was a discount of 20% for early buyers of their tokens in their inaugural offering. Six of my close relatives and acquaintances used my affiliate link on Buying.com to buy $13,500 worth of tokens. Time seemed to stand still as we waited for Buying.com's tokens sale to end. After waiting for what seemed like forever, we finally received an email with further directions regarding the transaction. In about the year 2020, I called Buying.com to find out why I was unable to log in. They said the website had changed, and I needed to fill out a questionnaire and reset my account before I could get the tokens. I complied with all protocols. Buying.com was supposed to transfer the tokens to an Algorand account. Many months passed with no token movement taking place. The coins are supposedly stored in a cold storage facility until we can get our hands on them again. For a few more months, this gave me peace of mind. This exchange of tokens was never finalized. The funds in my Algorand account have yet to be spent. ******* from Buying.com's Telegram told me that a year ago, all of the tokens were moved, and if we didn't claim them, they were burned in the digital vault. Over the course of the past year, I made numerous calls. If we send you $13,500 in bank wire transfers, and you respond by saying, "We burned our tokens and they are gone," that is not an appropriate response. We are happy to report that Buying.com has been successful in its mission to become the backbone of the home delivery industry in *****************. As was suggested in the original token offer, all delivery services like Door Dash, Postmates, etc. use Buying.com technology funded by our money. Buying.com, once a small startup, is now a multi-million dollar, nationwide meal delivery service in *****************.

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