Reviews
This profile includes reviews for Nationwide AutoProtect's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 19 Customer Reviews
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Review fromMelissa B
Date: 11/10/2024
5 starsMelissa B
Date: 11/10/2024
Nationwide Auto Protect is the best car warranty company that I've ever dealt with!! They lived up to their word; the've helped me save soo much money when I had car issues. I would recommend them to my mother!!
Nationwide AutoProtect
Date: 11/12/2024
Thank you so much for the kind words! We're thrilled to hear that we have been able to save you money and provide the service you expected. It means a lot that youd recommend us to your motherthats truly the highest compliment we could receive. If you ever need anything in the future, dont hesitate to reach out. We're here to help!Thank you,Customer Care TeamReview fromNidal A
Date: 09/16/2024
1 starNidal A
Date: 09/16/2024
Sorry but I had a bad experience. Wont recommend to anybody.Nationwide AutoProtect
Date: 09/17/2024
We sincerely regret to learn that your experience did not meet your expectations. As the Manager of our ************* Team, I will investigate this matter promptly. Additionally, I will personally contact you to ensure a resolution is achieved. At Nationwide Auto Protect, we treat such issues with the utmost seriousness. We are committed to addressing your concerns and fostering a long-lasting relationship with you.Thanks ************* TeamReview fromPATRICIA HUMBOLDT E
Date: 09/04/2024
5 starsPATRICIA HUMBOLDT E
Date: 09/04/2024
The customer service I experienced was professional and very helpful. When I enrolled in the service the *** was very helpful explaining the program and I appreciated the period to review the policy. I've used the service twice on larger ***airs and had no problem with my ***air shop getting paid or scheduling the appointment. I appreciated the oil changes and had no problem getting reimbursed. I feel great comfort having the warranty and am happy I have the policy.Nationwide AutoProtect
Date: 09/05/2024
Thank you so much for your wonderful feedback! We're truly thrilled to hear that we could make your experience with us a positive one. Your recommendation means the world to us, and we're honored to have earned your trust. If there's anything we can assist you with in the future, please don't hesitate to reach out. Were always here for you!Review fromCorey B
Date: 09/04/2024
4 starsCorey B
Date: 09/04/2024
This company is a great company to have a extended warranty with. They did what they promised when I had a few repairs to my vehicle. No problems or hassle with them. I highly recommend them.Nationwide AutoProtect
Date: 09/05/2024
Thank you so much for your kind words and for taking the time to share your experience! Were thrilled to hear that you had a hassle-free experience with your repairs and that we were able to deliver on our promises. Your recommendation means a lot to us, and were grateful to have been able to provide you with the service you deserve. If you ever need anything in the future, don't hesitate to reach out!Review fromBrandon G
Date: 08/13/2024
1 starBrandon G
Date: 08/13/2024
unprofessional unorthodox minus five stars, you call they send you in loops to the same department that can't help you. I wouldn't recommend this to anybody.Nationwide AutoProtect
Date: 09/02/2024
I understand the way you feel, we do apologize on the way you perceive your experience. Here at Nationwide Auto Protect we are a directed marketer for a few administrators, all of which are reputable and have the highest success rate of claims paid. When you enrolled, you were given a 30 day ***** ****** to review the coverage. The reason ***** ****** is to familiarize yourself with the policy, and understand all of its benefits as well exclusions. We as the seller are not the deciding factor when it comes to claims being approved. Are records indicate after your phone calls with the administrator ( **************** you were very upset with the outcome of a denied claim, on a non covered component. Our ************* Team here at ********************** Auto Protect, we try to educated the consumer on the reasoning for why your claim was denied. You policy was cancelled and you are receiving a pro rated refund check in the mail, based off the time and mileage that was not used on the contract. Thank you ************* TeamReview fromConnie H
Date: 05/15/2024
5 starsConnie H
Date: 05/15/2024
May 15th 2024 I had a wonderful experience with *************************** with my Auto Protect . He told me some things with my old protection I knew nothing about I was unaware, but Im glad that *************************** was able to help meNationwide AutoProtect
Date: 05/18/2024
Thank you for leaving a positive review, here at Nationwide Auto Protect we strive to educate the consumer based off our experience and public reviews. We are looking forward to keeping a long lasting relationship with your Home and Auto Care.Thank you ************* TeamReview fromLaurel Y
Date: 05/10/2024
5 starsLaurel Y
Date: 05/10/2024
Most pleasant and detailed responses to questions. Very nice representative!Nationwide AutoProtect
Date: 05/11/2024
Thank you! We strive to do everything in our power to make our customers have a pleasant experience where they save money with Services That They Can Count On.Thank you ************* TeamNationwide AutoProtect
Date: 05/11/2024
Thank you! We strive to do everything in our power to make our customers have a pleasant experience where they save money with Services That They Can Count On. It was very nice speaking with you on 5/10/2024 and I am glad we could resolve the issue and we hope to continue to have a long lasting relationship together.Thank you ************* TeamReview fromAmanda C
Date: 04/03/2024
5 starsAmanda C
Date: 04/03/2024
Absolutely AMAZING customer service. ****** was professional and extremely helpful. absolutely top notch and would recommend,Nationwide AutoProtect
Date: 05/13/2024
Thank you, we strive to make sure that your customer satisfaction is always our top priority.Thank you ************* TeamReview fromEd M
Date: 03/31/2024
5 starsEd M
Date: 03/31/2024
Excellent customer service, every time I've called they were there to answer. Even after hours! When I went for my oil change they paid the bill right over the phone. I am very satisfied with dealing with this company. I recommend them to anyone that is looking for a protection plan.Nationwide AutoProtect
Date: 05/13/2024
Hey **,We can't thank you enough for your incredibly positive feedback on the Better Business Bureau website! Your words truly made our day here at Nationwide Auto Protect.It's fantastic to hear that you've consistently experienced excellent customer service whenever you've reached out to us. Our team works tirelessly to ensure that every customer inquiry is addressed promptly and thoroughly, even outside regular business hours. We're thrilled to know that our dedication to being there for you has not gone unnoticed.We're also delighted that we were able to make your oil change process seamless and convenient by handling the bill over the phone. Making your experience hassle-free is always our goal, and we're overjoyed that we could exceed your expectations in this regard.Thank you so much for recommending us to others in need of a protection plan. Your endorsement means the world to us, and we're honored to have earned your trust and satisfaction.Please know that we're always here for you whenever you need assistance or have any questions.Thank ***************** Team
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