Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Mortgage Banker

American Neighborhood Mortgage Acceptance Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mortgage Banker.

Reviews

This profile includes reviews for American Neighborhood Mortgage Acceptance Company's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

American Neighborhood Mortgage Acceptance Company has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromBrandon J

      Date: 10/24/2023

      1 star
      Weve owned our home for about a year now. we fell behind but got caught up except when we got caught up Anniemac took an entire mortgage payment and split it between different fees. so we are behind again. when we asked if they could fix it and put the money towards the mortgage payment, where it should have gone. we were told theyre not fixing it and we need to come up with the money to get caught up again or theyre moving forward. they wont fix their mistake we get letters that are completely different than what were told on the phone apparently none of the departments communicate so nothing will be the same. that is from one of their customer service reps. unfortunately we dont have an extra month of mortgage payment sitting around to send so theyre going to try to make us lose the house because they wouldnt put our payment towards the mortgage, where it was supposed to go.. no luck. we want to sell just to be done with anniemac business but have to wait another year. so disappointing:(.
    • Review fromFalon M

      Date: 03/24/2023

      1 star

      Falon M

      Date: 03/24/2023

      Annie M** *efuses to send me my insurance check back. The first one they lost. The second check was resubmitted and I have had nothing but issues with this company getting it back. Instead of trying to rectify they point fingers at the insurance company policy when it is proven to be Annie m*** policy.

      American Neighborhood Mortgage Acceptance Company

      Date: 04/12/2023

      AnnieMac Home Mortgage has mailed a response to you regarding this review.
    • Review fromTorin B

      Date: 08/26/2022

      1 star
      Horrible company, I have been in my house for only two years and in those two years my monthly mortgage payment has gone up and down three times. This last time has gone up by **** a month and their excuse is the tax department miscalculated my taxes. My taxes have not changed at all and home owners insurance has not changed either. So whats the excuse and I talk to one supervisor and the next one tells me that the other one was wrong. I wanted to sell my home to **** away from these idiots.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.