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Business Profile

Sleep Center

Persante Healthcare

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sleep Center.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/03/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A company I never heard of states I have a sleep study device. After inquiring about bariatric weight loss surgery, I had to go to ****** In moorestown to see if I was eligible. They had me talk to a apn about it. I decided not to go along with it because my bmi was lower than what the insurance would approve. I never followed through with any appointments after that because they didn’t help me with my weight issue the first time. Now this company states they sent me a sleep device and to pay $500 dollars, I don’t remember receiving anything. I don’t even know who this company is nor have I ever spoke to them about doing a sleep study. I don’t know what they are talking about. I never received any information about any sleep study. I never was informed about I would need a sleep study evaluation. This may be a scam for my money because who are they? Where did a sleep study come from?

  • Initial Complaint

    Date:05/21/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company sent me a home sleep study machine - I never took the test and returned the machine. A lady even called me and left a message saying they received the machine back and no attempt was made to use it would I like another machine, I declined ! Now they sent me to collections for a machine I dont have and my credit is flawless

    Business Response

    Date: 05/31/2024

    Hello, 

    We would like to inform you that you have been removed from the collections list. The device you returned has been received, and this will not have any impact on your credit report.
    Should you wish to follow up with the collection agency, you can reach them at ************. 

     

    ***********************
    Customer Service Manager
    ********************** Health Care
    *****************************************************************. ******, ** 08054
    P.************

Persante Healthcare is NOT a BBB Accredited Business.

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