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Business Profile

Remodel Contractors

Capri Construction & Design, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Remodel Contractors.

Reviews

Customer Review Ratings

3.33/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromEduardo H

    Date: 02/27/2025

    1 star
    They cherry pick their projects and will ghost the pits.

    Capri Construction & Design, Inc.

    Date: 03/03/2025

    Hi *****. I am very sorry that you feel that way. I was very transparent with you at the first meeting at your home about what we do, and more importantly, what we dont do. You spent a few hours with us at our showroom looking at samples and we like to think we were courteous and helpful at that meeting as well. While we certainly try to accommodate all projects, we reserve the right to not pursue projects that might not be the best fit for us. I would love to earn your business; but I would rather see you work with a company that can better serve you than to provide you with a service that is not tailored well for your particular project.
  • Review fromMandy E

    Date: 03/18/2024

    4 stars
    Overall we had a really wonderful experience with Capri. We love that not only did Capri do the design, but also coordinated with the contractors so it was a one-stop shop. We LOVED meeting ***** and her approach to design. We met with her and in the span of 2-3 hours had planned out our entire bathroom. The contractors were efficient and we were able to be done with our master bathroom project in 3 weeks as promised. The only reason I am deducting a star from this review is because the project manager that was assigned to our project was difficult to work with. We were given no project timeline, so we didn't know when we needed to obtain certain things by (such as paint). When I asked questions about things we had picked out so I could buy coordinating items, I was given runaround responses. I asked the project manager to recommend a glass door company and she adamantly refused to give me the names of any companies - then had the nerve to ask me if we wound up using any of the glass companies she recommended when she finally came by. The project manager told us on a Thursday that people were coming that following Monday to paint - knowing we were going to be away Friday-Sunday and were not going to have time to buy paint (we were given no instructions prior about recommended paint brands or amount to buy). Fortunately we had a color picked out and my local hardware store was open early enough that I could get a similar color in the brand recommended the morning before people arrived to paint, but it was certainly not preferred given the amount of time we had between picking out our bathroom and starting the project. We didn't see our project manager appear until a week and a half into the project. That was the biggest frustration of the entire project. Everything else went very well and we are thrilled with our new master bathroom.
  • Review fromGina M

    Date: 07/27/2023

    5 stars
    My *********** have owned many houses over the last 46 years, and have done lots of renovations. When we hired Capri, I had my fingers crossed that they wouldn't be like most contractors that promise you everything you want to hear, then deliver nothing. Capri was fantastic to work with on our master bathroom renovation! They started exactly when they said they would, and it was done in exactly when they said it would be done! Their project manager, *****, was here daily to check and make sure the various crews were doing what they were supposed to be doing, loved her! The salesperson, *****, was so great to work with, there was no pressure at all! In fact, we love our new bathroom so much, they're going to do a small job in our kitchen--replacing all the counters, backsplash and hardware! Don't hesitate to call and use Capri for anything construction project you need done, they're amazing, and I'll never use anyone else!

    Capri Construction & Design, Inc.

    Date: 07/28/2023

    ****, thank you so much for the kind words. All of us here enjoyed working with you and it was a pleasure getting to know you. We appreciate your business, and we look forward to working together on your kitchen project. See you soon!

    Capri Construction & Design, Inc.

    Date: 07/28/2023

    ****, thank you so much for the kind words. All of us here enjoyed working with you and it was a pleasure getting to know you. We appreciate your business, and we look forward to working together on your kitchen project. See you soon!

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