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Business Profile

Caterer

Blessed By Us Madre & Son LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/17/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On September 21, 2024 I visited blessed beauty salon for a wash and blow out after taking out box braids . I arrived around 4:45. I was greeted by a lady in the salon who told me they are getting ready to close so next time come earlier, however they will be able to serve me today because they were not as busy as normal. I proceeded to get my wash and condition. after the wash I sat with my hair wrapped in a towel for over an hour in the salon, waiting for someone to finish my hair. Once a stylist was finally ready for me I sat in their chair as they took the towel off of my head. Once the towel was removed I noticed my hair was a lot flatter than it normally is when it’s wet , I asked the stylist about it and was ignored. After my style, I paid and left. a few days later I noticed the edges around my hair kept breaking off and started to appear as bald spots and as my hair got wet in the rain or in the shower it still appeared to be straight. My hair was not converting back to its original curl pattern and my ends and edges are continuously, breaking off Concerned, I proceeded to wet my entire head for reassurance and hopes that my curl pattern will return after shampooing and conditioning my own hair, unfortunately, it did not. It is clear that my hair has been chemically treated and damaged and is falling out as a result of that. The edges around my head broke off so horribly there are bald spots. My curl pattern has died and my hair is flat, even when it is wet. I never consented to a chemical straightening treatment nor did I consent to a relaxer. I came to the salon for a wash and blow dry, and that is all. Unfortunately, they took it upon themselves to place some kind of chemical straightener in my hair without my permission.

Blessed By Us Madre & Son LLC is NOT a BBB Accredited Business.

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