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Business Profile

Irrigation

Ib Lawn Sprinklers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Irrigation.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/07/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Unfortunately the work ***pleted did cannot be remediated. I have had several contractors and a structural engineer ***plete an assessment of your work and all agree and are ***pleting a report of the issues, a topography and will testify to the incorrect work ***pleted to date. If you don’t return the $5,000 deposit paid to date and $3,500 I have to pay to have your work demolished and removed, you will receive a lawsuit from my attorney. This has been a very stressful and costly situation caused by your in***petent workmanship.


    Please direct any further ***munication to my Attorney: mjtrella@aol.***





    The following are issues with the construction of the existing wall at the above address:

    1. The wall is not set on the proper base. The base should be a minimum of 8-12:.0f ¾" gravel with a geotextile fabric over the subgrade.
    2. The bottom course of block is not buried below grade.
    3. The inside core of the block is not filled with any gravel. It should be filled with¾" gravel.
    4. There is not Geogrid reinforcement in the wall.
    5. The wall has no drain behind it.
    6. The wall has not gravel backfill behind it.
    7. All the blocks are glued together. You don't glue interlocking blocks together. The only block that gets glued is the corner units and the cap units.

    Regards,
    **** **********
    ****., ****, ***.
    ***.*********************.***

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