Reviews

Review Details

• Review fromJim F

  Date: 07/23/2023

  1 star
  ZERO stars!! Please read other reviews. The theme is the same. I am so sorry I did not read the reviews prior to setting up the move. I contacted ***************** which I found by a ****** search of "Best Movers" and arranged for the move only to find out that Trinity is a moving broker and not a moving company. All in One Moving was to move my household goods using 6 "experienced" packers and taking 3 days. The truck arrived late with the driver and his nephew and took 5 days. I had specifically requested the packers wear masks as my wife was going through Chemo and Radiation therapy for cancer which the driver refused. He was extremely rude, discourteous and demanding. They did not use padding blankets, would not crate antique glass pieces, reused old boxes and paper. There was an inordinate amount of damage from inexperienced and careless operators. I am retired military and have moved cross country, to Europe and to Asia, and have not had nearly the amount of damage as sustained in this move. Cost of the move was over estimated. I took pictures of the truck which documented a lesser amount of volume than was assessed by ******* and for which I was assured I would be reimbursed for the overpayment. Both Trinity and All in One refused to honor the verbal quotes made costing me 3K more than I should have paid. I had to pay the driver 1K in cash at delivery before he would start unloading otherwise he was going to keep the household goods on the truck and go back to the warehouse with it. I then had to pay $250. in cash for "Long Carry" to go from the road 60 feet to the front door of the single story house. All in All, the worst move ever from All in One Moving.

• Review fromNancy M

  Date: 10/27/2022

  1 star
  First of all, the truck arrived late AND was in need of repair which they didnt tell me until my items were loaded. Then they revved the engine to prove that there was something wrong (something WAS wrong). They explained that because of this they would have to bring my baby grand piano and antique grandfather clock back to their warehouse rather than get on the road (to my out of state destination) as was promised. They unloaded my fragile items in the warehouse where they sat for many days until loading it onto another truck. This truck got stopped by the state police halfway into the 4 hour trip and had to turn back to **. They unloaded my fragile items yet again and loaded them onto a third truck the following day. Several per diem work hours/wages were lost waiting for the delivery that ended up arriving several more days later than was now promised. I wanted to speak to the owner. I left several messages with **** whose basic job it seems is to field phone calls for the owner, so the owner doesnt have to talk to unsatisfied customers. Finally I stopped trying after **** ignored my calls (she refused to give me the owners name or tell me how I could contact the owner directly). Can you imagine a business owner not wanting to speak to a customer? DONT USE THIS COMPANY UNKESS YOU LIKE BEING LIED TO. The moving guys were great, but the company is extremely shady and I highly recommend you go elsewhere.