We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Dermatologist

Blackwell Dermatology

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dermatologist.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/18/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So i Blackwell Dermatology on may 11th to schedule an appointment with the dermatologist for June 11th. Once I arrived i waited for about 30 minutes which wasn't the issue at all i had an error where my referral wasn't processed due to my doctor. So as I waited the staff kept reminding me that the dermatologist wants to make sure he gets paid prior to even seeing me which is highly unprofessional. So after my referral was processed, there was still an issue with the staff telling me that the dermatologist doesn't want to see me due to my referral. I've never had to experience this before with any establishment so I'm not sure if this was a discrimination issue or what, but I have an illness that's been spreading all over my body and the dermatologist couldn't even be considerate enough to meet my needs as a patient. This is totally unacceptable.

    Business Response

    Date: 06/30/2025

    To whom it may concern,

          The complainant clearly states that he had an error in his referral. We at Blackwell dermatology abide the rules dictated by the insurance company to insure that all information necessary for a proper referral are obtained prior to patient consultation. My staff made Herculean effort to obtain all this information for Mr ****** on the day of his appointment but to no avail. By appropriately acquiring the needed documents this protects both the patient and the provider from any potential financial hardships. During my almost 30 years of my practice my number one priority has been focused on patient care , I have offered many free clinics and pro ********** Additionally, Blackwell dermatology would never discriminated based on race, gender, religious affiliations. This insinuation is very insulting and an obvious oversight on Mr ****** lack of knowledge regarding my professional reputation. Lastly, Blackwell dermatology does not appreciate the threatening voicemail regarding potential legal action or the unilateral on line bashing of our organization.

         Respectfully, Dr ****** Blackwell

Blackwell Dermatology is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.