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Business Profile

General Contractor

TNM Construction and Solutions LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:02/12/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    TNM CONSTRUCTION/*************************** LICENSE #************ WAS HIRED TO COMPLETE MY HOME IMPROVEMENT PROJECT. PAINT MY ENTIRE 3 LEVEL TOWNHOUSE, INCLUDING THE GARAGE. NEW COUNTER TOP FOR MY KITCHEN & FOR ALL 3 BATHROOMS. PAINT ALL CABINETS IN THE ******************** REMOVE THE CARPET THROUGHOUT THE HOUSE & THE ***** THAT WERE IN THE BATHROOMS, KITCHEN & IN FRONT OF MY FRONT DOOR. THEN PUT DOWN NEW VINYL PLANK *****ING THROUGHOUT THE HOUSE. INCLUDING THE BASEMENT THAT IS INCLUDED IN THE PROJECT TO BE FINISHED AS WELL. 12/25/23 I SENT *******, THE ***** OF TNM & THE CONTRACTOR I HIRED TO DO MY HOME IMPROVEMENT PROJECT. INFORMED HIM MY KITCHEN ***** WAS COMING APART. AS OF TODAY 2/12/24 I HAVE NOT HEARD FROM ******* AT ALL. HOW VERY UNPROFESSIONAL WHEN U WERE THE ONE I SIGNED THE CONTRACT WITH. ON 2/16/24 I MET WITH THE ***************, HE'S THE SUBCONTRACTOR THAT INSTALLED THE *****ING. HE CAME LOOKED AT THE ISSUE, SAID HE'D HAVE TO TAKE UP PORTION OF THE ***** TO FIX & REPAIR THE PROBLEM. AFTER NOT HEARING FROM HIM FOR A MIN, I CALLED HIM ON 2/2/24 HE SAID THAT HE WAS GOING TO CALL ME SUNDAY WHICH WAS 2/4/24 SO WE CAN SCHEDULE THE REPAIR. BECAUSE HE HAD GOTTEN THE MATERIAL HE NEEDED. TODAY IS 2/12/24 & I HAVEN'T HEARD FROM ****. I FEEL LIKE I'M BEING IGNORED OR PLAYED WITH. UNPROFESSIONALLY SPEAKING, I STILL HAVEN'T HEARD FROM *******.. WHEN THE CARPET & ***** WERE REMOVED THE *****ING UNDER WAS DAMAGED. I HAVE THE SAME ISSUES THROUGHOUT MY HOME FAR AS THE SOFT SPOTS & UNLEVELING OF THE *****. BUT I WASN'T FOCUSING ON IT. I WAS FOCUSING ON THE KITCHEN BECAUSE IT HAD STARTED TO COME APART. I JUST WANTED THEM TO FIX THE KITCHEN ***** & LEAVE ME WITH THE REST OF MY DISAPPOINTMENT. BUT I FEEL LIKE I'M NOT BEING TREATED FAIRLY. ESPECIALLY BEING IGNORED BY THE *****. NOT EVEN THE DECENCY OF A RETURN TEXT FROM *******. UNFORTUNATELY, HE IS ALL ABOUT THE MONEY. NOTHING ELSE. I AM TRYING TO KEEP THIS MATTER SMALL & OUT OF THE COURTS, HE OBVIOUSLY WANTS IT TO BECOME A LEGAL MATTER...

TNM Construction and Solutions LLC is NOT a BBB Accredited Business.

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