Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Hospital

Robert Wood Johnson Barnabas Health

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hospital.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromAmanda C

    Date: 05/14/2024

    1 star
    I just had one of the worst customer service experiences of my life. The woman I spoke with on 5/14/24 at 10:30 am should be fired. She was laughing at my situation and not the least bit helpful. Horribly unprofessional.I have called so many times about my bills, I was told over and over again that I did not have a new bill. Then I was put on a payment plan by a gentleman ( I think his name was *****) on 4/23/24. Now I'm getting a message on my account that part of my bill is in collections? Does ANYONE there know what they are doing? This is the worst company as far as communication, customer service, and common sense. No wonder the reviews are so horrible. I'll be sure to tell everyone I know to avoid RWJ at all cost. I'd rather die than use you guys again.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.