Reviews
This profile includes reviews for Longbridge Financial, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 59 Customer Reviews
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Review fromTony A
Date: 09/23/2023
5 starsI was completely satisfied with the results from Ed Wolfe and his Longbridge Team. Very professional and every question was satisfactory in their answer. From loan application through loan funding the process was conducted with care, I appreciated their level of communication as well. Tony AmatoReview fromRichard D
Date: 09/23/2023
5 starsVery professional and very fast. It was a pleasure working with everyone thank youReview fromRalph S
Date: 09/15/2023
4 starsProfessional, informative and kept on top of our application daily. The only negative was the appraisal process. The appraisers can not be chosen per HUD regulations. The appraiser which was chosen did not include several valued items to the appraisal and used properties which were substantially older and therefore not of equal value. This reduced the value by 10% which reduced our eventual valuation. All appraisers should be graded based on each valuation and license renewals should be evaluated based on the quality of their appraisals.Review fromCharles B
Date: 08/10/2023
5 starsCharles B
Date: 08/10/2023
Laura Brannock was courteous, very helpful and communicated the loan process and associated cost of a HECM loan very well. Her updates on the loan application process were timely and accurate. Loved working with Laura, now we just need to go fishing!
Longbridge Financial, LLC
Date: 08/24/2023
Hi *****, Thank you for taking the time to share your experience with us! We're thrilled to hear ***** treated you so well. Have a wonderful day!Review fromPamela J
Date: 08/06/2023
5 starsI have experienced excellent assistance from Ryan Phillips. He has never been pushy. Instead, he presented the pros & cons of obtaining a reversed mortgage with Longbridge. He presented the information in terms that were easy for me and my elderly aunt to comprehend. Once we had an opportunity to review the info and discuss it personally, I contacted Ryan and he assisted us in moving forward. The process advanced without any difficulty. Later, when we wished to make changes Ryan advised us once again. I'm sure not all reps live up to his standards. Ryan is a professional who is invested in providing you with the best outcome for you situation.Review fromMartha R
Date: 07/31/2023
4 starsMartha R
Date: 07/31/2023
Pretty straight forward process—nice people to deal with. Wanted lots of docs. They were kind of ocd about things—wanted to know why my property taxes were a day late—due to 4th of July holiday—and asked about properties I never owned or had sold over 20 years ago, but they accepted explanations I offered. Marc ******** and Julie ********* were attentive and responded to every question quickly with kindness, patience and friendliness. Someone forgot to include one doc to sign and the notary made a special trip to get it signed. Funding came through on date promised.Longbridge Financial, LLC
Date: 08/24/2023
Hi ******, Thank you for taking the time to leave us a review and for your patience throughout the process. We're glad to hear things turned out well!Longbridge Financial, LLC
Date: 08/24/2023
Hi ******, Thank you for taking the time to leave us a review and for your patience throughout the process. We're glad to hear things turned out well!Review fromJames B
Date: 07/27/2023
5 starsJames B
Date: 07/27/2023
Cameron and his team did an excellent job! It took less than a month from start to finish! Amazing! They gave us a list of documents we needed, and we had them, emailed them and that was it! Very easy! Everything about the whole deal was clear and concise. We couldn't be happier with the way it was handled, and the communication was awesome! Another reason we went with Loanbridge is that they gave us a $500 reduction in price for being a veteran. It's nice to know that our men and women in service are important to them.Longbridge Financial, LLC
Date: 08/24/2023
Hi *****, Thank you so much for the great review! And thank you and your family for your service! We're thrilled to hear things went so well and fast for you. Have a wonderful day!Review fromDavid S
Date: 07/17/2023
1 starAs soon as you open up their website in bold letters it says get a free no obligation quote in seconds after you give them all your information you are told you will be contacted by an agent this is very misleading and I think illegalReview fromBill M
Date: 06/10/2023
5 starsBill M
Date: 06/10/2023
Steve S***** was outstanding. Informed and upfront on all aspects. We chose your company because of Steve.Longbridge Financial, LLC
Date: 06/13/2023
Hi ****, Thank you for taking the time to leave us a review. We're thrilled to hear you had a great experience with *****. Thank you for your business!Review fromDavid B
Date: 06/10/2023
4 starsThis was a much longer process than we expected and there were many little things that had to be answered for the underwriter towards the closing date but it all worked out well. The team at Longbridge was very thorough and professional even when I became frustrated. Be prepared to be asked for more background information than normal. Overall this worked out very well for us.
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