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Business Profile

Apartments

Parsippany Gardens LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Parsippany Gardens LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Parsippany Gardens LLC has 3 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/13/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I recently moved into the ****** by SDK, in *******, Since moving into the home, there have been several issues that have not been fixed (it has been almost three months). Our garbage disposal has not worked, and I have placed a work order in over a month ago. The heat wasn't turned on until just last week (December), even though we have had several nights where the temperature dropped below freezing and we did not have access to heat. I went to the office and requested they turn it on. We also experience frequent showers that do not get hot. The door to the second bedroom has been broken since we moved in back in July, and it has yet to be repaired. There are carpet repairs that I was told would be fixed shortly after moving in, but it still has not been fixed. I have placed several work orders for these along with other issues (the apartment number by my door isn't attached to the building (this was supposed to be fixed when I moved in as well. I am giving birth in two weeks and would like to be able to have hot water, heat, and other issues in my apartment fixed. Additionally, the pool area is "open" (with fountains flowing, and no cover) I do not want anyone to go into the area and get hurt, especially kids who have been seen nearby.

    • Initial Complaint

      Date:12/23/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      n/a

    Parsippany Gardens LLC is NOT a BBB Accredited Business.

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