We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Circular Distributing Services

Donnelly Distribution

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Circular Distributing Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/21/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My address has a circular-free decal clearly visible under the mailbox and above the address. Donnelley Distributions has ignored the decal that forbids delivery of circulars to my address. Today, Friday March 17th, marks the third unauthorized delivery to my address by ********* Distributions. When a circular was left on my porch in October of 2022, I spoke directly with a woman from Donnelley Distributions, and she stated that she would inform the crew involved who delivers on my block. I did not go through the process of attaining a "******************** Circular Free Property" decal, only to have three circulars delivered to my address after attaining and clearly displaying it on the address of my property. At this point, my circular-free property decal is being intentionally ignored, and my actions are being blatantly undermined. I will not ever desire a circular to be delivered to my address. I've completed the process and requirements necessary in order to avoid circulars being left on my property. Donnelley Distribution and their *******, crewman, and trainees have neglected to acknowledge the decal on my address and have left a circular at my address for the third time since my attaining and displaying the decal. One of the first things taught to new trainees is that they never leave a circular at a property with what they call, a "ghostbuster sticker" visible on the property. Properties with a circular-free-property decal do not at all want, need, nor desire any paper advertising at the property

Donnelly Distribution is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.