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Business Profile

Landscape Contractors

VMC Landscaping

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:01/24/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is regarding our swimming pool at *********************************************************************** that was redone in May-June 2022. After the pool was done there was leakage. I called and informed VMC two days after that letting him know what was happening with the pool. When he returned for final payments. I mention to him the water issue. VMC told me that is because of water evaporation. I spent extra money on having someone look at this situation, the water was coming out and not staying in (no bubbles or anything was seen).We try using the pool for 3 months, we had to add water every time because of the leak. It is very costly each month. I have spoken to VMC on, October 12, 2022 at 8:30 am he stated he will take a look /check the issue. VMC came to check the pool on the month of November and promise to come back and resolve the issue. AS of today they did not come and fix the swimming pool. I am trying to call them to get a schedule when they will fix the swimming pool but to no avail. Please help us to reach out to them and let them fix the issue. I have paid them $42,200 for the pool and they didn't do it right. Please advise our next step to resolve the issue.

VMC Landscaping is NOT a BBB Accredited Business.

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