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Business Profile

Technical Staffing

SGS Consulting LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Technical Staffing.

Complaints

Customer Complaints Summary

  • 15 total complaints in the last 3 years.
  • 7 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/03/2023

    Type:Sales and Advertising Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has taken my rsum from a Job App when I was applying to Registered Nurse jobs last year and has been sending it out to others. I am an RN and I get multiple harassing phone calls per day about fake RN jobs that they are offering. I removed my resume from *********** in July 2022 however, this company is relentless. Nurses should not be getting scammed. They should not have access to resumes in which the applicant has not applied. This should be illegal to take healthcare workers resumes and harass them about fake jobs. I want this to stop.

    Business Response

    Date: 03/14/2023

    ****,

    We have not submitted your profile in any of the job boards or Apps. I am not sure who is reaching out to you. I checked with my team they haven't submitted your profile to any clients.

     

    ***********************

    Customer Answer

    Date: 03/15/2023


    Complaint: 19535006

    I am rejecting this response because:

    They did not accept responsibility for their actions and denied making repeated phone calls that I have proof they made. All phone calls have now stopped, however, nobody should have to make a BBB claim to make harassing phone calls stop.

    Regards,

    *************************

  • Initial Complaint

    Date:12/11/2022

    Type:Sales and Advertising Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has sent out my resume to other companies and as a result, these other companies and this one keeps sending me excessive calls, texts, and emails daily. I have repeatedly told them and the other companies to remove me from their database. I never consented to them passing on my resume to these companies and I am highly upset. I know for a fact that they sent my resume to these companies because I have NEVER applied to any of them and I started getting all these excessive calls, texts, and emails after speaking with someone in SGS consulting. Also, I did not like my experience with this company. The person that contacted me wanted me to send my RN license to them and also ignored me when I told them that I am a new graduate. They kept sending me positions that I am unqualified for as a new graduate. This is harassment and it needs to be addressed. I sent an email out to them and have gotten no response.

    Business Response

    Date: 12/12/2022

    Hi *******,

    We spoke to our recruiting team and explained to them about your concerns. They would like to apologize and assured that they will not be reaching to you anymore.

    We have taken a strict action against the recruiter who was involved and will make sure this doesn't repeat again. Sorry for the inconvenience.

     

    ***********************

    Customer Answer

    Date: 12/15/2022

    Complaint: 18558591


    I am rejecting this response because:

    I am still getting multiple unwanted calls, emails, and text messages from the other companies that my resume was sent off to because of your company.

    Regards,

    *****************************

    Business Response

    Date: 12/20/2022

    *******, 

    We don't circulate your resumes to other companies. Can you pass me the company names you are getting calls/emails from.

     

    ***********************

     

    Customer Answer

    Date: 01/06/2023


    Complaint: 18558591

    I am rejecting this response because: 
    I see that *************************** has stated that they do not circulate resumes but I have had more ********** based companies with staff who keep calling me and I find it interesting how they all just so happened to sound like they are from ***** including the staff from SGS Consulting. Most of these numbers have ********** area codes. ************** asked for the companies that have been contacting me. And here is the list: Midas Consulting, Mindlance, eTeam ***** *******, Talent4Health, Softpath, Capleoglobal, *************, ****************, and *****************.





    Regards,

    *****************************

  • Initial Complaint

    Date:11/09/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is constantly calling, emailing, and texting me on a daily basis. I have asked on several occasions via email and phone for this company to remove me from their database and do not contact me again, but they continue to do so. The folks that call are definitely Indian based on their accent so I am not sure if this is a legit company or if it is an Indian call center scam that is very prevalent now.

    Business Response

    Date: 07/30/2023

    Thank you for bringing this matter to our attention. We apologize for any inconvenience you have experienced, and we understand your frustration regarding the frequency of our communications.

    We would like to clarify that SGS Consulting is a legitimate company with a global presence. We understand that the accents of our representatives *** vary due to their geographical location.

    Regarding your request to be removed from our database and to cease all communications, we sincerely apologize for any oversight that *** have occurred. We assure you that your request will be addressed immediately, and we will ensure that you are not contacted again in the future.


    Sincerely,
    SGS Consulting

SGS Consulting LLC is NOT a BBB Accredited Business.

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