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Business Profile

Coupon Services

TopCashBack USA Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Coupon Services.

Reviews

Customer Review Ratings

3.95/5 stars

Average of 108 Customer Reviews

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Review Details

  • Review fromJamal W

    Date: 06/09/2025

    1 star
    Im extremely frustrated with TopCashback USA. I cannot log into my account (email: **************************) despite resetting my password, and my account holds significant unwithdrawn cashback. Ive emailed @qualityteam and @contact multiple times with no effective response. Their request for transaction invoices seems irrelevant to fixing a login issue, with no explanation provided. This has been unresolved for days, causing great concern. Please investigate and restore my account access urgently!
  • Review fromNil P

    Date: 06/06/2025

    1 star
    Multiple times I have purchased things simply because TopCashback had a great cashback offer, and after carefully looking at the terms and enabling the offer before purchasing they've made me wait 6 months before denying my cashback for no valid reason. I was hoping these guys are legit because their offers are but this is a scammy website, avoid at all costs.
  • Review fromSusan T

    Date: 03/15/2025

    4 stars

    Susan T

    Date: 03/15/2025

    I have used TopCashBack USA for several years and have successfully earned money back on most of my tracked purchases. I have been frustrated with a few item claims that were rejected even though I did not see any limitations that should have prevented cashback. Overall it has been a great tool to give me cash back on online purchases. Payout time is slow, but that is clearly stated. I have no complaints on payouts. I've redeemed my money as gift cards and received bonus amounts on top of my saved cash. This is a legitimate company that eventually pays cash back if purchase is properly initiated through their site and meets requirements of their partners.

    TopCashBack USA Inc.

    Date: 03/24/2025

    Hi *****,Thank you so much for the kind review. We're happy to hear you've overall had a great experience with TopCashback. We're glad you've successfully seen Cash Back track and taken advantage of our gift card bonuses for some extra Cash Back. I'm sorry to hear some of the claims you've put in didn't go the way you'd hoped. These are rules put into place by the retailers and we do the best we can to get the decision reversed for our members. Please feel free to reach out to me at *********************************** if you need clarification on a ********** wishes,*****
  • Review fromDuane Y

    Date: 03/13/2025

    4 stars

    Duane Y

    Date: 03/13/2025

    A good service to get cashback on items you are going to purchase anyway. My biggest complaint is the wait from having your transaction posted, until the transaction is actually marked 'verified'. Sometimes it may take over a month.

    TopCashBack USA Inc.

    Date: 03/24/2025

    Hi there,Thanks for the kind review. We're happy to hear you find TopCashback a good service to get Cash Back on everyday purchases. We understand the frustration of the wait for your Cash Back to become payable. Cash Back is usually dependent on a retailer's cancellation policy. For some that can take as quick as 2-3 weeks whereas others can take around 90 days. Hope this clears some things up!Best wishes,*****
  • Review fromLoretta P

    Date: 03/13/2025

    5 stars

    Loretta P

    Date: 03/13/2025

    They have the highest rewards as opposed to other cash-back companies. Just type in the store and when it pops up, just click and go. Cash redemption is easy and you have many different options. I would definitely recommend!

    TopCashBack USA Inc.

    Date: 03/21/2025

    Hi *******,Thanks so much for the kind review! We're happy to hear you are satisfied with our high Cash Back rates. If you find a higher rate elsewhere, we still encourage you to shop through TopCashback. You can submit a Highest Cash Back Rate Guarantee Claim and we'll beat that rate for you! We're also happy to hear you find the Cash Back redemption process easy. We strive to make that as user-friendly as possible for our members. Thanks for being a loyal *** member!Best wishes,*****
  • Review fromAhsanullah M

    Date: 03/13/2025

    5 stars
    Automatic sales counter is most times available and most of the purchase items are scannable and easy to pay with cash and credit/debit and also the price range are very good and reasonable encourages me and my family members to go to ******** regularly.
  • Review fromDAVID F

    Date: 09/10/2024

    1 star

    DAVID F

    Date: 09/10/2024

    Total scam, zero payouts, data miners. No one has ever received a payout.

    TopCashBack USA Inc.

    Date: 09/13/2024

    Hi *****,Sometimes cash back takes some time, but once we receive the money, it is payable to you. If you have not received your cash back, please reach out to me at ******************************* and we can take a look for you.Best Wishes,*****
  • Review fromjenny f

    Date: 09/06/2024

    1 star

    jenny f

    Date: 09/06/2024

    *** has agreement with ************** for cash back; I fulfilled my commitment; denied; *** not doing a thing . rip off.

    TopCashBack USA Inc.

    Date: 09/13/2024

    Hi *****,I am sorry to hear this. Please reach out to me at ******************************* and we can take a further look for you. Best Wishes,*****
  • Review fromRuby W.

    Date: 08/17/2024

    1 star

    Ruby W.

    Date: 08/17/2024

    I chose prepaid gift card to cash out the rewards, which only gives me 6 months to use it and dont allow to send a replacement card when expires, my money is forfeited.

    TopCashBack USA Inc.

    Date: 09/03/2024

    Hi ****,I do apologize for this inconvenience. Yes, our prepaid **** gift card does have a 6 month expiration date on it. We do have options with longer expirations, or no expirations at all! I encourage one of our other options that last longer so you don't run into this issue!
  • Review fromLiv G

    Date: 07/09/2024

    1 star
    SCAM. Purchased 2 pair of full price from sunglass hut with an anticipated amount of cashback. I use a number of sites like this for my purchases, always looking for the best yield before making a purchase. After making the purchase, I noticed that the total purchase was not accurate; only a third of the price was reflected. I submitted a claim, followed up, offered proof, and was put on hold for 2 months. Apparently, after 2ish months, they release the claim. After following up on the claim, TopCashback closed it. I messaged again, with no support. I was hopeful that they would furnish what was due to me, but this site is just another useless bot with no customer supportand were all getting sick of those, arent we? Avoid.

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