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Business Profile

Plumber

TOM's Plumbing & Heating

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromNJ M

    Date: 07/15/2024

    1 star
    Overcharges for time and service. Leaves a mess after each job. I have used *** the plumber a few times and each time he gives a price and it is ALWAYS double than what he quotes. He always says it shouldn't take more than an hour but he is very chatty not only with owner of the house but other workers on property and he charges for talk time too! He is correct in that the actual job is an hour but he spends another hour chatting and setting himself up and charges from time he arrives to time he leaves - not the actual work time. I do not recommend this plumber.
  • Review fromRV S

    Date: 05/14/2024

    1 star
    Most unprofessional and unreliable. When it comes to take money, he will happily takes it but when any issue comes, he becomes unprofessional & rude to his clients instead of solving their issue. STORY: I had my water heater installed by him four months ago and it already has a leak, upon calling him, he wants me to deal with the manufacturer/supplier myself and pay AGAIN. I already have warranty and it has not even been six months yet. I do not see any issue for him to come, replace the water heater with new one & provide professional service to his client, but instead he refuse to help and decided to bad mouth over the phone. Be aware and NEVER hire him, do your research!

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